Privacy Policy

Effective date: March 15, 2026

Introduction

Ngini (“we”, “us”, “our”) operates the website https://ngini.com. This privacy policy explains how we collect, use, store, and protect your personal information when you use our AI portal and related services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile information.

AI Conversation History

We store your conversations with AI models to provide continuity, allow you to review past interactions, and improve service quality.

Generated Content

Text, images, and other content you generate through our AI tools is stored in association with your account.

Usage and Credits Data

We track your service usage, credit balance, credit purchases, and consumption to manage your account and provide billing transparency.

Payment Data

Payments are processed through Stripe. We do not store full credit card numbers on our servers. Stripe collects and processes payment information under its own privacy policy. We retain transaction records (amounts, dates, subscription status) for accounting purposes.

Analytics

We collect technical data including IP address, browser type, device information, pages visited, and interaction patterns to improve our services and user experience.

How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our AI services
  • Process transactions and manage your credit balance
  • Send account-related communications (security alerts, billing, support)
  • Analyze usage patterns to improve features and performance
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

We do not sell your personal information to third parties.

Data Sharing

We share personal information only with:

  • Stripe: For payment processing
  • AI model providers: Your prompts are sent to third-party AI providers to generate responses. These providers may process data according to their own policies
  • Hosting providers: For infrastructure and service delivery
  • Legal authorities: When required by law, subpoena, or court order

Data Retention

  • Account data is retained while your account is active and for 30 days after deletion
  • AI conversation history is retained until you delete it or close your account
  • Generated content is retained until you delete it or close your account
  • Payment records are retained for 7 years for tax and accounting compliance
  • Analytics data is retained in anonymized form

Your Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Delete your personal information, subject to legal exceptions
  • Opt out of the sale or sharing of personal information (we do not sell your data)
  • Non-discrimination for exercising your privacy rights
  • Correct inaccurate personal information
  • Limit use of sensitive personal information

To exercise these rights, contact us at [email protected]. We will respond within 45 days.

We do not sell personal information. We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.

Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security assessments. No system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

International Data Transfers

Your data may be transferred to and processed in countries outside the United States, including France and other EU member states. These transfers are protected by appropriate safeguards in compliance with applicable law.

Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or through a notice on our website. Continued use of our services after changes constitutes acceptance.

Contact

For privacy-related questions or to exercise your rights: