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Help & Support

Need help with ngini? Browse our frequently asked questions below or reach out to our support team directly.

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Frequently Asked Questions

How do I get started?

Visit ngini.com and start using our AI tools instantly. No download required. You can create a free account to save your work and access additional features.

How do I report inappropriate content?

Use the report button on any generated content or user profile. Choose the reason for your report and submit it. Our moderation team reviews all reports and takes action within 24 hours.

How do I change my username?

Go to your account settings and select "Edit Profile" to update your username. Usernames must be unique and can only contain letters, numbers, and underscores.

Is my data private?

Yes. Ngini is built with privacy first. Your personal data is stored securely in the EU, we never sell your information, and you can control your privacy settings on the platform. Read our Privacy Policy for full details.

How do I report content?

Use the report button on any content that violates our guidelines. Choose the reason and submit. You can also block users from their profile page. Our team reviews all reports within 24 hours.

Can I use Ngini offline?

Most ngini AI tools require an internet connection to process your requests. However, you can browse previously generated content while offline.

Still Need Help?

Our support team is available to help you with any issue. Send us an email and we'll get back to you as soon as possible.

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